Hostel

Urban Nomad - Potts Point

Urban Nomad - Potts Point, 144 Victoria St, Potts Point NSW 2011, Australia
-33.8721025 N / 151.2229058 O
Hostel

This surf camp has received a mixed bag of reviews, with a troubling average rating of 1.9 out of 5. While some guests appreciate the friendly and professional staff, particularly Jinny and manager Cody, who provide excellent service and reassurance, the overwhelming majority express dissatisfaction. Many reviews highlight significant cleanliness issues, citing dirty bathrooms and kitchens, and a lack of basic maintenance. Guests also report problems with room assignments, ineffective customer service, and security concerns, including theft from rooms. The camp is noted for its convenient location and 24/7 kitchen access, which some guests find appealing. However, potential visitors should be aware that the atmosphere may be disrupted by long-term residents who do not respect shared spaces. Overall, guests should set realistic expectations regarding facilities and service quality.

2.0
(19 Reviews)
Guests frequently commend the staff for their friendliness and professionalism, especially highlighting Jinny's and Cody's compassionate assistance. The hostel's location is also praised for its quietness and convenience. Additionally, visitors enjoy the 24/7 kitchen access, which adds to the convenience of the stay. The overall positive experiences, though few, center around the supportive staff and the hostel's clean air-conditioned rooms.
A few people say: • Some guests noted concerns about cleanliness, particularly in bathrooms and kitchens. • Many reported issues with customer service, including difficulty contacting reception and delayed responses. • Several guests experienced problems with room assignments and security, including theft incidents.

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Reviews

2.0
(19 Reviews)
Hostel

Urban Nomad - Potts Point 

-33.8721025 N / 151.2229058 O
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Hostel

This surf camp has received a mixed bag of reviews, with a troubling average rating of 1.9 out of 5. While some guests appreciate the friendly and professional staff, particularly Jinny and manager Cody, who provide excellent service and reassurance, the overwhelming majority express dissatisfaction. Many reviews highlight significant cleanliness issues, citing dirty bathrooms and kitchens, and a lack of basic maintenance. Guests also report problems with room assignments, ineffective customer service, and security concerns, including theft from rooms. The camp is noted for its convenient location and 24/7 kitchen access, which some guests find appealing. However, potential visitors should be aware that the atmosphere may be disrupted by long-term residents who do not respect shared spaces. Overall, guests should set realistic expectations regarding facilities and service quality.

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