HotelResort hotel

Diamond Sands Resort

Diamond Sands Resort, 2320 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia
-28.0521465 N / 153.4360688 O
HotelResort hotel

The surf camp has received mixed reviews, with an average rating of 3.7 out of 5. Many guests appreciate the fantastic communal pool and BBQ facilities, highlighting the family-friendly atmosphere and proximity to shops and beaches. Common praises include the spacious and well-equipped apartments, accommodating staff, and a relaxing environment. However, 21% of reviews reflect negative experiences, often citing issues with cleanliness, outdated decor, and maintenance concerns. Some guests reported problems with cockroaches, poor ventilation, and unresponsive staff. While the camp offers great amenities and a welcoming vibe, potential visitors should manage expectations regarding room conditions and service quality.

4.0
(100 Reviews)
Guests frequently praise the stunning pool area, described as "the best pool" they've seen, especially for families. The location is also a highlight, with easy access to shops and the beach. Many appreciate the spacious apartments and well-equipped kitchens, making it ideal for family stays. Staff are often noted for their friendliness and willingness to help, contributing to a positive and relaxing atmosphere.
Some people say: • Occasional concerns about cleanliness and maintenance in the apartments • Issues with outdated decor and furnishings in certain units • Limited responsiveness from staff regarding check-in and service inquiries

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Reviews

4.0
(100 Reviews)
HotelResort hotel

Diamond Sands Resort 

-28.0521465 N / 153.4360688 O
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HotelResort hotel

The surf camp has received mixed reviews, with an average rating of 3.7 out of 5. Many guests appreciate the fantastic communal pool and BBQ facilities, highlighting the family-friendly atmosphere and proximity to shops and beaches. Common praises include the spacious and well-equipped apartments, accommodating staff, and a relaxing environment. However, 21% of reviews reflect negative experiences, often citing issues with cleanliness, outdated decor, and maintenance concerns. Some guests reported problems with cockroaches, poor ventilation, and unresponsive staff. While the camp offers great amenities and a welcoming vibe, potential visitors should manage expectations regarding room conditions and service quality.

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