The surf camp has received a mixed reception from guests, with an average rating of 2.9 out of 5. While 38% of reviews are positive, highlighting the luxurious atmosphere and attentive staff, 43% are negative, pointing to significant issues with service quality and maintenance. Guests frequently praised the stunning decor, likening the hotel to a palace, and commended the attentive service during events like afternoon tea. However, complaints about inconsistent service, cleanliness, and outdated facilities were common. Many noted the convenient location, just a short walk from Gloucester Road Underground Station, while others expressed dissatisfaction with the high prices relative to the quality of food and amenities. Overall, potential guests can expect a beautiful setting and decent service, but should be prepared for possible inconsistencies in experience and value.

The surf camp has received a mixed reception from guests, with an average rating of 2.9 out of 5. While 38% of reviews are positive, highlighting the luxurious atmosphere and attentive staff, 43% are negative, pointing to significant issues with service quality and maintenance. Guests frequently praised the stunning decor, likening the hotel to a palace, and commended the attentive service during events like afternoon tea. However, complaints about inconsistent service, cleanliness, and outdated facilities were common. Many noted the convenient location, just a short walk from Gloucester Road Underground Station, while others expressed dissatisfaction with the high prices relative to the quality of food and amenities. Overall, potential guests can expect a beautiful setting and decent service, but should be prepared for possible inconsistencies in experience and value.