HotelConference centerWedding venue

Holiday Inn Lancaster by IHG

Holiday Inn Lancaster by IHG, Waterside Park, Caton Rd, Lancaster LA1 3RA, United Kingdom
54.070976 N / -2.777724 O
HotelConference centerWedding venue

The surf camp has received a mixed response from guests, with an average rating of 3.7 out of 5 from 100 reviews. A majority of guests (17%) rated their experience positively, praising the friendly staff, particularly highlighting individuals like Paul for their excellent service and attentiveness. Guests enjoyed the clean and comfortable accommodations, good breakfast options, and the camp's convenient location near local attractions. However, recurring complaints include outdated facilities and occasional issues with cleanliness, particularly in the dining area. Guests noted instances of disorganization during busy periods, especially at check-in and breakfast. While many appreciated the welcoming atmosphere and adequate instruction quality, some felt that the camp struggled to manage larger crowds effectively, leading to delays and a lack of staff presence in key areas. Overall, while the surf camp offers a pleasant stay with supportive staff, guests should be prepared for potential service hiccups during peak times.

3.9
(100 Reviews)
Guests frequently highlight the friendly and attentive staff, with specific mentions of individuals like Paul who go above and beyond to enhance the experience. The accommodations are generally noted as clean and comfortable, and the breakfast buffet receives positive remarks for its variety. The camp's location is also praised for its proximity to attractions, making it a convenient choice for travelers. The well-maintained facilities, including the swimming pool, add to the overall appeal, contributing to an enjoyable stay.
No significant negative aspects found for this surf camp.

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Reviews

3.9
(100 Reviews)
HotelConference centerWedding venue

Holiday Inn Lancaster by IHG 

54.070976 N / -2.777724 O
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HotelConference centerWedding venue

The surf camp has received a mixed response from guests, with an average rating of 3.7 out of 5 from 100 reviews. A majority of guests (17%) rated their experience positively, praising the friendly staff, particularly highlighting individuals like Paul for their excellent service and attentiveness. Guests enjoyed the clean and comfortable accommodations, good breakfast options, and the camp's convenient location near local attractions. However, recurring complaints include outdated facilities and occasional issues with cleanliness, particularly in the dining area. Guests noted instances of disorganization during busy periods, especially at check-in and breakfast. While many appreciated the welcoming atmosphere and adequate instruction quality, some felt that the camp struggled to manage larger crowds effectively, leading to delays and a lack of staff presence in key areas. Overall, while the surf camp offers a pleasant stay with supportive staff, guests should be prepared for potential service hiccups during peak times.

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