Bumi Surabaya City Resort presents a blend of classic charm and modern comfort, with an average rating of 4.3 out of 5 based on 100 reviews. Guests frequently praise the hotel's central location, spacious and clean rooms, and exceptional staff service, often highlighting the warm hospitality and attentiveness of staff members. The lush gardens and good breakfast options further enhance the overall experience. However, some guests note that the hotel shows signs of age, with decor described as old-fashioned and amenities needing updates, particularly in the bathrooms and room cleanliness. Issues such as inadequate towel supplies and inconsistent service quality have been reported, which detracts from the otherwise positive experience. While the hotel offers great value for money, potential visitors should manage expectations regarding room conditions and service consistency.

Bumi Surabaya City Resort presents a blend of classic charm and modern comfort, with an average rating of 4.3 out of 5 based on 100 reviews. Guests frequently praise the hotel's central location, spacious and clean rooms, and exceptional staff service, often highlighting the warm hospitality and attentiveness of staff members. The lush gardens and good breakfast options further enhance the overall experience. However, some guests note that the hotel shows signs of age, with decor described as old-fashioned and amenities needing updates, particularly in the bathrooms and room cleanliness. Issues such as inadequate towel supplies and inconsistent service quality have been reported, which detracts from the otherwise positive experience. While the hotel offers great value for money, potential visitors should manage expectations regarding room conditions and service consistency.