Hotel Terranova offers a mixed experience for guests, reflected in its average rating of 3.4/5. Many positive reviewers praise the hotel for its clean and spacious rooms, comfortable beds, and effective air conditioning. Guests also appreciate the rooftop pool with stunning city views and the convenient location near restaurants and attractions. However, some guests reported issues with staff attitudes and inconsistent customer service, particularly at the front desk and restaurant. Additionally, there were complaints about maintenance, such as malfunctioning air conditioning and outdated facilities. While some guests enjoyed the value for the price, others felt that the hotel lacked essential amenities and that the service could be more welcoming. Overall, Hotel Terranova is a decent option for budget travelers seeking a central location but may require patience regarding service and certain facilities.

Hotel Terranova offers a mixed experience for guests, reflected in its average rating of 3.4/5. Many positive reviewers praise the hotel for its clean and spacious rooms, comfortable beds, and effective air conditioning. Guests also appreciate the rooftop pool with stunning city views and the convenient location near restaurants and attractions. However, some guests reported issues with staff attitudes and inconsistent customer service, particularly at the front desk and restaurant. Additionally, there were complaints about maintenance, such as malfunctioning air conditioning and outdated facilities. While some guests enjoyed the value for the price, others felt that the hotel lacked essential amenities and that the service could be more welcoming. Overall, Hotel Terranova is a decent option for budget travelers seeking a central location but may require patience regarding service and certain facilities.