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Balu - Hotel & Hostel

Balu - Hotel & Hostel, AV JUAREZ - SUPER MANZANA 01 MANZANA 08 LOTE 08, 77400 centro, Q.R., Mexico
21.2546226 N / -86.74476229999999 O
Hostel

This surf camp offers a mixed experience, reflected in its average rating of 3.4 out of 5 from 20 reviews. Guests appreciate the excellent location, just a short walk from the ferry and nearby beaches, which has been praised multiple times. The common areas, including the terrace with ocean views and the pool, are also frequently noted as highlights. Additionally, many reviews commend the attentive and friendly staff, contributing to a welcoming atmosphere. However, significant concerns arise from 40% of negative reviews pointing to cleanliness issues, maintenance problems, and poor management. Complaints regarding bed bugs, unpleasant odors, and lack of proper maintenance were recurring themes. While some guests had wonderful experiences, others reported severe discomfort and dissatisfaction with the overall state of the facilities. Potential visitors should weigh the strong location and service against the reported cleanliness and management concerns.

3.6
(20 Reviews)
Guests frequently highlight the camp's exceptional location, just a minute's walk from the beach and ferry, making it incredibly convenient for exploring Isla Mujeres. The beautiful terrace and pool area are often described as perfect for relaxation. The staff, particularly the front desk personnel, receives consistent praise for their kindness and attentiveness, enhancing the overall experience. Many reviews emphasize the comfort and cleanliness of the rooms, contributing to a positive stay for families and couples alike.
No significant negative aspects found for this surf camp.

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Reviews

3.6
(20 Reviews)
HotelHostel

Balu - Hotel & Hostel 

21.2546226 N / -86.74476229999999 O
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Hostel

This surf camp offers a mixed experience, reflected in its average rating of 3.4 out of 5 from 20 reviews. Guests appreciate the excellent location, just a short walk from the ferry and nearby beaches, which has been praised multiple times. The common areas, including the terrace with ocean views and the pool, are also frequently noted as highlights. Additionally, many reviews commend the attentive and friendly staff, contributing to a welcoming atmosphere. However, significant concerns arise from 40% of negative reviews pointing to cleanliness issues, maintenance problems, and poor management. Complaints regarding bed bugs, unpleasant odors, and lack of proper maintenance were recurring themes. While some guests had wonderful experiences, others reported severe discomfort and dissatisfaction with the overall state of the facilities. Potential visitors should weigh the strong location and service against the reported cleanliness and management concerns.

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Nearby surfspots

No Surf Spots found near Balu - Hotel & Hostel, centro.
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