Hotel

The Black Swan

The Black Swan, Market Pl, Helmsley, York YO62 5BJ, United Kingdom
54.2464476 N / -1.0615633 O
Hotel

The Black Swan surf camp offers a welcoming atmosphere with a blend of charming accommodations and excellent dining options. With 75% of guests rating their experience positively, the camp is praised for its friendly and attentive staff, particularly highlighting individuals like Aaron and Lauren for their exceptional service. Guests often mention the spacious, comfortable rooms and the delightful food, especially the breakfast and Sunday lunches. However, there are recurring concerns about the service, particularly related to the bar ordering system, which some find inconvenient and indicative of being understaffed. Several reviews also note inconsistencies in food quality, with some meals not meeting expectations. While the location in Helmsley provides a picturesque setting, the camp's overall atmosphere can be impacted by busy periods, leading to longer wait times. With a good balance of positive experiences and some areas needing improvement, potential guests can expect a cozy stay with notable culinary experiences amidst a few service hiccups.

4.3
(100 Reviews)
Guests frequently rave about the friendly and helpful staff, with many praising individuals for their exceptional service, particularly in the restaurant. The spacious and comfortable rooms are often highlighted, along with the fantastic breakfast selection that includes both a buffet and cooked options. The camp's charming atmosphere, coupled with its dog-friendly policy and location in scenic Helmsley, makes it a popular choice for families and pet owners. Many reviewers express a strong desire to return, showcasing the camp's ability to create memorable experiences.
No significant negative aspects found for this surf camp.

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Reviews

4.3
(100 Reviews)
Hotel

The Black Swan 

54.2464476 N / -1.0615633 O
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Hotel

The Black Swan surf camp offers a welcoming atmosphere with a blend of charming accommodations and excellent dining options. With 75% of guests rating their experience positively, the camp is praised for its friendly and attentive staff, particularly highlighting individuals like Aaron and Lauren for their exceptional service. Guests often mention the spacious, comfortable rooms and the delightful food, especially the breakfast and Sunday lunches. However, there are recurring concerns about the service, particularly related to the bar ordering system, which some find inconvenient and indicative of being understaffed. Several reviews also note inconsistencies in food quality, with some meals not meeting expectations. While the location in Helmsley provides a picturesque setting, the camp's overall atmosphere can be impacted by busy periods, leading to longer wait times. With a good balance of positive experiences and some areas needing improvement, potential guests can expect a cozy stay with notable culinary experiences amidst a few service hiccups.

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Nearby surfspots

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