Hotel

Immortelle Hotel

Immortelle Hotel, Küçük Ayasofya, Çardaklı Fırın Sk. No:8, 34122 Fatih/İstanbul, Türkiye
41.004048 N / 28.971252 O
Hotel

The surf camp has garnered mixed reviews, with an average rating of 2.9/5 from 100 reviews. While 40% of guests expressed satisfaction (4-5 stars), highlighting the friendly and accommodating staff, particularly the reception team, the camp faces significant criticism as well. Many guests praised the warm hospitality and helpfulness of the staff, noting a welcoming atmosphere. However, nearly half of the reviews are negative (45%), with recurring complaints about cleanliness, maintenance issues, and discrepancies between the advertised and actual conditions of the rooms. Guests have reported problems with dirty facilities, unpleasant odors, and unresponsive management. The camp's location is often appreciated, being close to popular tourist spots, but the overall experience is marred by several complaints about the physical state of the accommodations. Potential visitors should be prepared for a mixed experience, balancing the positives of friendly service with the need for improvements in maintenance and cleanliness.

3.0
(100 Reviews)
Many guests consistently praise the friendly and helpful staff, especially the reception team, who are described as warm and accommodating. The welcoming atmosphere and excellent customer service make for a pleasant experience. Guests also appreciate the camp's proximity to tourist attractions, making it a convenient choice for exploring the area. Clean and comfortable rooms receive positive mentions, alongside enjoyable breakfast offerings and the overall value provided during their stay.
Many people say: • Some guests noted concerns about cleanliness and maintenance issues in the rooms. • Occasional reports of unpleasant odors and inadequate facilities were mentioned. • A few reviews highlighted unresponsive management and discrepancies between booking expectations and actual accommodations.

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3.0
(100 Reviews)
Hotel

Immortelle Hotel 

41.004048 N / 28.971252 O
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Hotel

The surf camp has garnered mixed reviews, with an average rating of 2.9/5 from 100 reviews. While 40% of guests expressed satisfaction (4-5 stars), highlighting the friendly and accommodating staff, particularly the reception team, the camp faces significant criticism as well. Many guests praised the warm hospitality and helpfulness of the staff, noting a welcoming atmosphere. However, nearly half of the reviews are negative (45%), with recurring complaints about cleanliness, maintenance issues, and discrepancies between the advertised and actual conditions of the rooms. Guests have reported problems with dirty facilities, unpleasant odors, and unresponsive management. The camp's location is often appreciated, being close to popular tourist spots, but the overall experience is marred by several complaints about the physical state of the accommodations. Potential visitors should be prepared for a mixed experience, balancing the positives of friendly service with the need for improvements in maintenance and cleanliness.

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